An investigation into how the new i360 tool can be utilised to keep mobile employees in contact during the relocation process

Keeping highly mobile employees connected during the busy period of an overseas relocation is a challenge most international organisations face. During the relocation process your employees are met with a host of issues ranging from tax and immigration to housing and schooling, as well as starting the process of integrating with a new overseas ‘host’ office. It’s a lot to do, and a lot to plan for, particularly if they are already juggling a busy workload. 

In the business world, committing to effective and consistent communication is one of the most important principles that any successful company can adhere to. A modern-day business simply cannot expand, thrive or even survive if their employees are not communicating effectively.

This is even truer when a company is carrying out the relocation of employees. Overseas relocations are often protracted, complicated and multi-faceted affairs. There can be a huge amount of variables involved and it is vital that employees are in regular contact to address any problems/unforeseen circumstances which may arise.

The i360 tool
To help your relocating employees meet some of these challenges 360 Relocations have developed the technology tool i360, which incorporates the social media platforms Facebook, You Tube & LinkedIn.
i360 is an easy to use technology tool designed to offer an enhanced and more streamlined relocation experience. 

 i360 is a secure web based information platform  used by HR teams, relocating employees, our Global Connect service partners and our in house Account Teams.  i360 allows us to 'map' your specific requirements onto standard relocation milestones.

This mapping process identifies critical timelines specific to your policy, putting our Relocation Managers in total control of the end to end relocation process.

By using this unique tool relocating employees are able to access country guides specific to their new location, track the status of their shipment, download guides on how to prepare for their relocation and access online customs forms and crucial insurance documentation.

System generated email and SMS text alerts are sent out to keep employees updated throughout the relocation process.  360 share content via Facebook, LinkedIn and You Tube, with ‘how to’ videos, articles on living and working overseas along with other useful information on the relocation process. 

 
In addition to the support offered to employees, i360 is used by our in house Account Teams to manage the end to end relocation process. Our Global Connect partners use i360 to share documentation and updates on individual cases and corporate HR teams have access to a real time status view of all cases along with bespoke reporting.

As mentioned above, any relocation abroad can be a multi-faceted experience that can take its toll on all those involved. With this in mind, the ability to carry out a task such as tracking the status of each case could prove to be invaluable.

The ultimate aim of the i360 programme is to offer an enhanced and more streamlined relocation experience, helping your employees stay connected during their relocation and to settle quickly into their new surroundings.

The importance of settling in quickly
The new i360 programme is also very useful for helping people to settle into their new surroundings.
On arrival in a new location, there is inevitably a settling-in period where your relocating employee and family members are finding their way. This period should be a positive experience and not a distraction to the employee’s new role.

i360 can be used as a support tool to help your relocating employee through the vital first months of arriving in a new location, ensuring your relocating employee is free to focus on their new assignment and their accompanying family members settle quickly into their new surroundings.

Moving employees abroad can be a stressful and overwhelming experience, not only for the relocating employee but also for HR. Any assistance which you can obtain, whether it’s through the support of a specialist relocation company or an in house technology tool, could prove invaluable.

i360 is secure, flexible, transparent, designed around your needs and available 24/7. However, no system in the world is worth more than speaking to a highly experienced professional who understands what your employees and your HR team want to know.

That's why i360 is not used at the expense of people, but to add value for everyone concerned.